Shipping policy

Shipping Methods

Orders Over $30

Enjoy FREE ground shipping on all orders over $30! All the time!

Orders Under $30 - Ground Shipping

Shipping is calculated at check out based on delivery zones. We offer economy and standard shipping.

Processing Time

  • Orders placed before 2:00 PM EST Monday-Friday will be processed the same business day

  • Orders placed after 2:00 PM EST or on weekends will be processed the next business day

  • Please allow 1-2 business days for order processing before shipment

Shipping Areas

We currently provide flat rate shipping to all 50 United States. Shipping times vary by location. Please see below chart for estimated delivery details:

Delivery Methods & Times

Shipping Method

Estimated Delivery Time

Flat Rate

Standard

“Standard (3-6 Days)”

$8.99

Standard Plus

“Priority (2-4 Days)”

$14.95

Notes: Delivery times are estimates and may vary based on carrier delays, weather conditions, or other unforeseen circumstances. 

Carrier Information

  • All orders are shipped via UPS or USPS

  • You will receive tracking information via email once your order ships

  • Tracking updates will be provided throughout the shipping process

Order Tracking

Once your order ships, you'll receive:

  • Email confirmation with tracking number

  • Link to track your package on the UPS or USPS website

  • SMS notifications (if opted in) with delivery updates

Or you can manually track your order on our Track your order page here. 

Important Notes

  • Free shipping applies only to orders over $30 after any discounts

  • We are not responsible for delays caused by weather, carrier issues, or incorrect shipping addresses

  • Please ensure your shipping address is accurate as we cannot redirect packages once shipped

Contact Us

If you have questions about shipping or need to track an order, please contact our customer service team:

  • Email: orders@tigersauce.com

  • Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Returns or Refunds: All orders are non-refundable and all sales are final. By placing an order on our website all customers agree to these terms. Should your order not arrive, or are damaged, please contact customer service for assistance at orders@tigersauce.com to file a claim.

Privacy Statement: Please view our privacy policy here.